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SMSN 958.0 7.1588% TYT 2543.0 0.0% SMSD 790.0 5.615% SMSN 943.0 5.481% RIGD 55.9 0.9025% RIGD 55.4 2.5926% SHEL 2308.0 -0.7739% AZN 10008.0 -0.0998% BHP 1709.0 3.076% HSBA 743.5 1.3357% ULVR 4671.0 2.2101% CYPC 40.8 1.41% RIO 4303.5 2.2695% LLPC 148.7 0.0% DGED 107.24 1.3898% BP 331.7 -2.8981% SBID 87.3 -0.2286% DGE 2053.0 -0.3398% GSK 1294.0 1.4902% REL 3737.0 0.1072%
SMSN 958.0 7.1588% TYT 2543.0 0.0% SMSD 790.0 5.615% SMSN 943.0 5.481% RIGD 55.9 0.9025% RIGD 55.4 2.5926% SHEL 2308.0 -0.7739% AZN 10008.0 -0.0998% BHP 1709.0 3.076% HSBA 743.5 1.3357% ULVR 4671.0 2.2101% CYPC 40.8 1.41% RIO 4303.5 2.2695% LLPC 148.7 0.0% DGED 107.24 1.3898% BP 331.7 -2.8981% SBID 87.3 -0.2286% DGE 2053.0 -0.3398% GSK 1294.0 1.4902% REL 3737.0 0.1072%

Home » Glossary

Total Quality Management (TQM)

Updated on August 29, 2023

It is a management approach under which all the employees of a company work together to improve the processes, products, services, and the overall culture in which they operate, targeted towards improving the customer experience. The focus of TQM is to improve an organisation’s output by continuously improving its internal practices.

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