Ten Technologies Group Plc (AIM: TENG), the global customer experience and loyalty platform for financial institutions and premium brands, has reported record results across all key financial metrics for the year ended 31 August 2026. Net Revenue rose 6% to £69.7m, Adjusted EBITDA reached £16.1m, and Active Members grew 23% to 461,000. The results mark the fourth consecutive year of positive profit before tax, reinforcing the company's trajectory as a scalable, technology-led business following its recent rebranding from Ten Lifestyle Group Plc.

Key Points

  • Ten Technologies Group Plc (AIM: TENG) — formerly Ten Lifestyle Group Plc, renamed with effect from 1 September 2026
  • Record Net Revenue of £69.7m (up 6%), record Adjusted EBITDA of £16.1m (up 10%), and record profit before tax of £3.4m for FY2026
  • Active Members increased 23% to 461,000; net cash improved to £11.1m with no long-term debt and £5.0m revolving credit facility undrawn
  • Investors will be watching the HSBC UK and NatWest digital rollouts, alongside doubled investment in global business development for FY2027

Record Financial Performance Across All Key Metrics in FY2026

Ten Technologies delivered record results across every headline financial measure for the year ended 31 August 2026. Net Revenue of £69.7m compared with £65.7m the prior year, rising 8% at constant currency to £70.7m. Corporate revenue was £60.7m (2025: £57.9m), while supplier revenue grew to £9.0m (2025: £7.8m). Adjusted EBITDA margin expanded to 23.1% from 22.2%, reflecting continued operating leverage as the platform scaled. Profit before tax of £3.4m represented a fourth consecutive year of positive PBT. Net cash improved to £11.1m from £9.7m, with the Group remaining debt-free and its £5.0m revolving credit facility entirely undrawn at the period end.

HSBC UK Premier Launch and 23% Active Member Growth Drive Digital Adoption

The Group's operational progress during FY2026 centred on expanding its digital proposition at scale. Ten launched a fully digital lifestyle platform to more than one million HSBC UK Premier customers, alongside digitally enabled programmes for high and ultra-high-net-worth customers in AMEA and Japan. Active Members grew 23% year-on-year to 461,000, while operating cost per Active Member fell 15% as efficiency improved. Requests fulfilled digitally grew 23%, supporting a 13% increase in Net Revenue per FTE. The announcement also highlighted a new partnership with Lola, part of Booking Holdings, as one of two Medium digital-first contracts secured in the Americas during the period.

AI Tools Including Talia, TenMAID and Ten Guardian Underpin Platform Scalability

Ten continued to invest in proprietary AI-enabled tools throughout the year, with total technology and platform investment of £12.3m, of which £7.1m was capitalised. Talia, the Group's AI-powered member assistant, supports personalised discovery and faster fulfilment. TenMAID, Ten Copilot, and Ten Guardian contribute to automation, intelligent routing and quality assurance. Ten PX and Ten VoC strengthen personalisation and member insight. The company's Voice of Customer survey found 61% of respondents identified Ten's concierge service as a strong or decisive factor in remaining with their sponsoring brand, up from 54% in 2025, underscoring the proposition's retention value for financial institution clients.

Post-Period Active Members Reach 545,000 as NatWest Relaunch and New Verticals Expand Reach

Trading since the year end has been in line with current market expectations for 2027, the announcement states. Active Members grew a further 18% in the two months following the period end to 545,000, driven principally by the HSBC UK and NatWest digital launches. The Group has doubled its investment in global business development, including approximately £0.5m in additional sales investment. Ten also reports broadening its presence beyond financial services, citing programmes with two of the world's most valuable companies, though those companies are not named in the announcement. An investor webinar for current and prospective shareholders is scheduled for 19 November 2026.